Hello,

I have a customer that would like when the caller is a physician and presses "2" on the menu, that their call goes to the top of the list to be answered.  I believe that this is priiorty queuing but I have never done this...I did see some steps in the editor and read on the forum that they have to have Premium licensing.

If anyone has a step by step guide or sample script they wouldn't mind sharing I would appreciate it. 

Thank you!

Carla