ExternalDial script limitations

Posted Thu, 10/22/2009 - 8:39am by Ratko

Hi,

I have a script which allows for the employees in my company to call our number and by choosing an extension, thay triger the script which allows them to dial anywhere on a company cost. Now, that number is being abused for private purposes, so i need to create a limitation. I need to somehow create a list of numbers which are allowed to use the script. Can you please help me, I'm quite new in scripting. I gues that it can be done by searching through a database...

 

Thanks

Ratko Dodevski

‹ XML Dip write the agent extension number to a database ›

ExternalDial script

by bpagluiso - Nov 2 2009 - 10:44pm

I am trying to create a script to do exactly this; dial out for a user that dials into the corporate network, would you mind sharing the script?

 

Thanks!

ahannah's picture

ExternalDial script

by ahannah - Oct 22 2009 - 11:07am

Ratko,

If you want to limit who can use the script you can do this by doing a database lookup inside your script ( but you willl need a premium license ) or you could use a simple XML File and read from that inside your script.  Look at the Downloads > UCCX 7 Script Docs > Script editor reference guide v2.  This will get you started.  Inside it are sections that cover how to use the Database and XML steps inside your scripts.

Hope that gets you started,

Alex

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