Unified Contact Center Express
Scripting, Administration, and Development

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  • Log on vs Log on Anonymously?

    I often get asked while teaching the UCCX courses what the difference is between Log on vs Log on Anonymously in the CRS Script editor. Below is a screen shot of the CRS Script editor log in screen: Log on - if this option is pressed you will have to...
    Posted to Scripting-101 by Alex Hannah on 06-23-2008

  • Some useful WWW Links...

    A Very special thanks to one of my former Unified Contact Center Express students, Hiram Larriuz, for providing some useful links. He put together a list of web sites that you may find interesting. Please provide any feedback in case these sites are down...
    Posted to Scripting-101 by Alex Hannah on 06-23-2008

  • How to find documentation on Cisco.com

    One of the most frequent questions that I get while teaching UCCX courses across the country is "Hey Alex, how do I find documentation on Cisco.com". Well this article is going to walk you through the process. Before we dive into the subject...
    Posted to Scripting-101 by Alex Hannah on 05-26-2008

  • UCCX.Net is Born on 4-30-2008 at 11:45PM EST

    I just wanted to announce that the site is live. I will be adding contributers and content throughout the next few days, please shoot me some feedback to alex@hannahtechnologies.com . Cheers, Alex
    Posted to Scripting-101 by Alex Hannah on 04-30-2008
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