Seems there is not much info on learning uccx as well as script writing.
Can anybody recommend one? (if it even existst)
Check out http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_cente... and for some example scripts http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/design/guide/script_repository_701.zip
I teach UCCX for Global Knowledge. We are Cisco's largest Training Partner, and we hold classes all over the world. Please check http://www.globalknowledge.com.
Steve Foy, Senior Instructor
Global Knowledge
Amazon.com Widgets
Check out
Check out http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_cente...
and for some example scripts
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/design/guide/script_repository_701.zip
UCCX Training
I teach UCCX for Global Knowledge. We are Cisco's largest Training Partner, and we hold classes all over the world. Please check http://www.globalknowledge.com.
Steve Foy, Senior Instructor
Global Knowledge