iPhone app for Contact Center Express and Enterprise

ttrentler's picture

Cisco has released a free iphone based supervisor desktop for UCCX.  Pretty cool tool available from iTunes it is called Cisco Mobile Supervisor.  Here is the link. http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=307029082&mt=8

 

iPhone app for Contact Center

Ive installed this app on my iPhone and it always says that i have put in the wrong credentials. I can use the same user on the CSD and it works no problem. If i change the network settings on the app it says connectivity issue so it must be getting there.

Ive logged it with Cisco but they have not come back as yet, does anyone have any ideas?

 

/Jon

iPhone app for Contact Center

wonderful app for the iPhone.

 

is there an app for  the Nokia E71x?

iPhone app for Contact Center

it's funny, a couple of my supervisors actually like this iphone/ipod app better than the native Cisco Supervisor Desktop.  kudos for Cisco on this one.

voipmonkey's picture

iPhone app for Contact Center

 Many thanks been looking for this for ages!!

:)

Slash

ahannah's picture

iPhone app for Contact Center

Welcome to the new site Ted... What do you think? 

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