DTMF digits not recognized
Hello.
I have a fresh install of CUCM 7.0 and UCCX 7.0.
Configured 2 users/extensions. Configured Call Control Group and Trigger in UCCX.
I'm using a Polycom SIP phone and CounterPath X-Lite SIP Softphone
The problem i'm having is when i dial and default UCCX AutoAttendant answers, it doesn't recognize any DTMF digits I enter.
Everything is on the same LAN, nothing has been done besides the basic default install.
I ran wireshark to capture the SIP traffic and RTP audio and the DTMF tones are being sent from the phones.
Any help or ideas would be appreciated.
Thanks.
Art.
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DTMF digits not recognized
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DTMF digits not recognized
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DTMF DIGITS NOT RECOGNIZED
Hi ,
1 - re-check on Cisco Unified CM Telephony Call Control Group Configuration
2 - re-check on Cisco Unified CM Telephony Trigger Configuration
One doubt. The sip devices are manageable by web ?
Best regards,
Daniel
DTMF DIGITS NOT RECOGNIZED
Have you try to use MTP for dtmf tone? I think since you use SIP phones. UCCX & CUCM integration with sccp you might need MTP to transport the digits.
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