CME Telephony Subsystem down

Hi,

I was testing my UCCX with CME. I made some custom scripts and uploaded and tested with the call flow everything works fine.Today when i started the day i found CCX Engine is Partial Service when i expand it further all are fine except CME telepony subsystem which is Out of service.

I validated my configuration all are fine i dont find any mismatch in UCCX or CME , even i restarted my UCCX nothing changed.

What could be the cause....

Help me Please..

 

Thanks,

Hari

 

CME Telephony Subsystem down

Ok,

 

little step further...

I have a connection between cme and uccx....i can create triggers and stuff like that!!

However.... i can not make a call to my trigger number of the application...

What can be wrong..?

Thanks

CME Telephony Subsystem down

Hi,

Im also trying to configure an UCCX version 5X with a CME version 7.1 however...my AXL settings are ok..(Validate button tells me that) only i cannot create any trigger for my applications..

Did you create all the config by yourself in the CME? or did the UCCX server that for you?

Because the docment of cisco is telling me this is all done automatically...

Thanks

CME Telephony Subsystem down

Hi,

Iam running with CME 7.1 with Ios Ver 12.4(24)T on 2851and UCCX 7.0

No I haven't verified it yet let me try it and this is my CME  config:

voice service voip
 gcid
 callmonitor
 allow-connections h323 to h323
 allow-connections h323 to sip
 allow-connections sip to h323
 allow-connections sip to sip
 supplementary-service h450.12
 no supplementary-service sip moved-temporarily
 no supplementary-service sip refer
 fax protocol cisco
 h323
 sip
  header-passing
  registrar server
!
!
!
voice class codec 1
 codec preference 1 g711ulaw bytes 80
!
!
!
!
!
!        
!
voice class custom-cptone leavetone
 dualtone conference
  frequency 400 500
  cadence 200 50 200 50 200 50
!
voice class custom-cptone jointone
 dualtone conference
  frequency 300
  cadence 400
!
!
!
!
!
!
voice register global
 mode cme
 source-address 172.16.50.240 port 5060
 max-dn 30
 max-pool 50
 load 7941 SIP41.8-4-2S
 authenticate ood-refer
 authenticate presence
 authenticate register
 tftp-path flash:
 create profile sync 0007251105295521
!
voice register session-server  1
 keepalive 120
 register-id *******-UCCX_1252908477000
!
voice register session-server  2
 keepalive 120
 register-id *******_1258471860000
!
voice register dn  1
 number 501
 name SIPTest
 label 501
!
voice register dn  2
 session-server 1
 number 4162738546
 allow watch
 refer target dial-peer
!
voice register dn  3
 session-server 1
 number 556
 allow watch
 refer target dial-peer
!
voice register dn  4
 session-server 2
 number 992
 allow watch
 refer target dial-peer
!
voice register dn  5
 session-server 2
 number 986
 allow watch
 refer target dial-peer
!
voice register dn  6
 session-server 2
 number 987
 allow watch
 refer target dial-peer
!
voice register dn  7
 session-server 2
 number 731
 allow watch
 refer target dial-peer
!
voice register dn  8
 session-server 2
 number 755
 allow watch
 refer target dial-peer
!
voice register dn  9
 session-server 2
 number 734
 allow watch
 refer target dial-peer
!
voice register dn  10
 session-server 2
 number 730
 allow watch
 refer target dial-peer
!
voice register dn  11
 session-server 2
 number 782
 allow watch
 refer target dial-peer
!
voice register dn  12
 session-server 2
 number 729
 allow watch
 refer target dial-peer
!
voice register pool  3
 session-server 2
 number 1 dn 4
 number 2 dn 5
 number 3 dn 6
 number 4 dn 7
 number 5 dn 8
 number 6 dn 9
 number 7 dn 10
 number 8 dn 11
 number 9 dn 12
 dtmf-relay sip-notify
 codec g711ulaw
!

*******#sh telephony-service
CONFIG (Version=7.1)
=====================
Version 7.1
Cisco Unified Communications Manager Express
For on-line documentation please see:
http://www.cisco.com/en/US/products/sw/voicesw/ps4625/tsd_products_suppo...

ip source-address 172.16.50.240 port 2000
ip qos dscp:
 ef (the MS 6 bits, 46, in ToS, 0xB8) for media
 cs3 (the MS 6 bits, 24, in ToS, 0x60) for signal
 af41 (the MS 6 bits, 34, in ToS, 0x88) for video
 default (the MS 6 bits, 0, in ToS, 0x0) for serviceservice directed-pickup
no auto-reg-ephone
load 7906 term06.default
load 7911 term11.default
load 7936 cmterm_7936.3-3-5-0
load 7941 SCCP41.8-4-2S
load 7942 SCCP42.8-3-3S
load 7961 SCCP41.8-4-2S
load 7962 term62.default
max-ephones 80
max-dn 135
max-conferences 16 gain -6
dspfarm units 5
dspfarm transcode sessions 0
dspfarm 1 confere
dspfarm 2
dspfarm 3
dspfarm 4
dspfarm 5
conference hardware
privacy
no privacy-on-hold
# of hunt-group collect data: 1
hunt-group report delay 1 hours
Number of hunt-group configured: 2
hunt-group logout DND
max-redirect 10
voicemail 600

 

 

 

ahannah's picture

CME Telephony Subsystem down

Hari,

What version of CME and CRS are your running?  Have you checked the Cisco Bug Toolkit yet?

Can you post your CME Config?

Alex

CME Telephony Subsystem down

Hi

After researching a while i found that whenever iam creating new Application and Trigger this CME subsystem goes down.When iam rebooting the router CME all comes fine. Is it a Bug ?

 

Thanks,

Hari

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